Age Verification: Why and How We Do It

Why Do We Ask You for Age Verification?

We need to ensure that our products are only purchased by individuals who are of legal age. Under UK and EU law, it is illegal to sell electronic cigarettes and any product intended to deliver nicotine to anyone under the age of 18. To ensure our customers are of legal age to buy our products, we require them to confirm their age when creating an account or placing an order as a guest during checkout. We use the industry-standard Agechecked verification service to make the process as fast and accurate as possible while protecting your personal data and anonymity.

How Do We Verify Your Age?

Whenever you place an order with JustVapeShop, you will be asked to enter your full registered name, billing address, and date of birth. This information must be entered correctly, as it would appear on your driver’s license, electoral roll, or a UK credit card. With this information, we can verify your age and proceed with your order.

We use Agechecked services to verify your age. Since this is simply an ID check and not a credit check, your credit score will not be affected in any way.

In some instances, such as a recent change of address, incorrect formatting of an address, a change of name, or use of a nickname, Agechecked might not be able to verify your age. In such cases, we may reformat the details correctly and apply another age verification check or ask you to provide another valid form of proof of age, such as a UK driver’s license or passport.

Your Personal Data Is Safe with JustVapeShop

As we use Age checked secure age verification services, our customers’ personal data is never logged or stored—only processed at the point of your first order with us. This means that as long as you have created an account with us, you only have to verify your age once, and all future orders placed with us will go straight through without requiring further age verification.

For more information, please refer to our privacy policy.