Justvapeshop.co.uk

WARNING : – MINORS ARE NOT PERMITTED TO ENTER
Close
Shopping Cart(0)
Free Shipping on All Orders Over £50
Close
Shopping Cart(0)
Free Shipping on All Orders Over £50
Close
Shopping Cart(0)
Free Shipping on All Orders Over £50

Frequently Asked Questions.

FAQ – JustVapeShop

Here, you’ll find answers to the most commonly asked questions about our products, services, and policies.

If you have any queries regarding orders, shipping, returns, or product details, this page is designed to provide you with quick and helpful information. Browse through our FAQs for solutions and tips to enhance your vaping experience with JustVapeShop.

If you need further assistance, don’t hesitate to contact us directly. We’re here to help!

01. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

02. Shipment

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

03. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

04. Returns, exchanges and complaints

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

what are you looking for?

close
Notify Me

How to Earn More!

Total Point: 0
Gain Points Redeem Points
  • Voucher Image
    Register Your Self and Earn
    1 Points
    Go for Signup
  • Shopping Cart Image
    Place The Order and Earn Points Earn 1 Points on every £6.00 spent
    Go for Shop
  • Voucher Image
    Write Review
    Reward is: 1 Point
  • Voucher Image
    Referral Link
    Share this link and get reward on their purchase only
  • Voucher Image
    Earn on Someonelse Purchasing
    Reward is: 1 Point
  • Voucher Image
    Convert Points into Coupons

    Conversion Rule: £5.00 = 10 Point

Close
Gain Points Redeem Points
  • Voucher Image
    Register Your Self and Earn
    1 Points
    Go for Signup
  • Shopping Cart Image
    Place The Order and Earn Points Earn 1 Points on every £6.00 spent
    Go for Shop
  • Voucher Image
    Refer Link
    Share this link and get reward on their purchase only
  • Voucher Image
    Earn on Somenelse Purchasing
    Reward is: 1 Point
  • Voucher Image
    Convert Points into Coupons

    Conversion Rule: £5.00 = 10 Point

Reward Reward